Privacy & Security Policy

At NCM Studio, Inc., I am committed to keeping any information you provide completely confidential. I will not release your email address or other contact information to any other party. I may track statistics about your activity on this web site in an attempt to serve you better. I will also track overall statistics about how many times individual products are viewed and what manufacturers are the most popular as well as others. The overall statistical information will not be disclosed to third parties. I use it for my own use to better my website and offerings only.

I promise to keep your personal and credit card information secure. Any sensitive information will be transmitted over industry standard SSL (Secure Socket Layer) connections, and any credit card information will be stored in a safe and encrypted manner.

Return Policy

We will accept returns for any artwork based on the following conditions. No returns will be accepted without Prior Authorization. Please contact me at nancy@ncmstudio.com for authorization.

Damaged or Defective Products

Damaged or defective products can be returned within 30 days of shipment for exchange or full refund. Replacement for defective product will be shipped at our expense. In the case of refunds, if the entire order is refunded, shipping charges will also be refunded, provided the defective product is returned to us.

Returns for Other Reasons

Unopened products in salable condition can be returned within 30 days of shipment for any reason subject to a 15% restocking fee. Shipping charges for these products will not be refunded.

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